Q: What are “professions” and how do they differ from staff setup?
A: Professions define labour types with hourly cost/price rates (e.g., Electrician, Apprentice). Staff members are linked to professions they can perform. Professions drive scheduling and job costing.
Q: Can staff log time retrospectively, or must it be real-time?
A: Both are supported. Real-time timer or retrospective manual entry.
Q: Must labour be on the BOM for workers to log time against a job?
A: Yes — the linked profession must exist on the BOM for workers to log time against that job. This is a critical constraint.
Pay and Recording Costs
Q: How does overtime calculation work?
A: Configurable daily vs. weekly thresholds via the Advanced Payroll module (paid add-on). Custom activities map overtime/double-time to different pay items.
Q: What’s the difference between “customer billable” and “timesheet billable” time?
A: Customer billable = charged to the customer on invoices. Timesheet billable = recorded for internal payroll/costing purposes but not invoiced.
Q: How do we handle staff who use both Gojee and a separate payroll system?
A: Currently this requires manual data export/import between systems. No direct integration with Employment Hero or similar. Xero payroll integration available for Xero payroll users.
Q: Should base cost include superannuation and on-costs?
A: Yes — base cost must include all loaded costs (super, leave provisions, etc.) for accurate job profitability reporting.
User Accounts
How do we set up user accounts and access permissions?
Create users in Gojee, assign access templates for different roles (purchasing, invoicing, scheduling, etc.). The Xero org owner must initialise accounts first.
